A group for Opticomm Australia (Fibre Internet) customers to discuss issues with their internet connections. January 2023! Please be aware no support will be available for this portal after 31/12/2022. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 All Check our network status map to see if there's an ongoing outage in your area. Opticomm is aware of a network disruption impacting internet services and is currently investigating. A power outage in Butler is impacting our exchange for the Northern suburbs. - A phone call from a. Above all, we’re about people. I definitely seem to have more jitter and latency issues than with NBN. - Outage. With full shutdown of this portal to occur on 01/02/2023. 22, 08. This is under investigation. Opticomm Australia Customers | I live in the Harpley estate in Werribee, Victoria | Facebook. 7 Mbps. 42Mbps Upload. An ETR will be provided as soon as possible. OptiComm wishes to advise there is currently an unscheduled outage in this estate, end users may experience degradation to internet and phone services. We apologise for impact. Sun. Get Connected · OptiComm End User Portal - powerappsportals. posted 2015-Mar-27, 10:38 pm AEST ref: whrl. Typical evening speeds (7PM–11PM): 600Mbps Download. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. OptiComm services - some customers may currently be impacted by an area outage, please see below for details. Your Opticomm service won’t work during a power outage. Normally the larger the red dots are in the outages and problems map, the more likely that Opticom Networks is down right now. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. Streets impacted: Lightsview Avenue, Webb Street. Currently Clear is able to provide services to sites in Victoria, New South Wales, Queensland and Western Australia, and will be adding more shortly. For troubleshooting see the Support pages. - A backup system of either copper or mobile to cover outages. I can’t wait to move away from leaptel personally. [Update 13:23 - 26/01] Investigations are continuing, with further updates to be provided as they become available. See all reviews. [Update 17:00 pm]: service restored. Find out more about our fibre network rollout projects. [Final update] - Power outage restored. These typically relate to necessary maintenance works that must be undertaken to maintain the quality of the network. Select plan. The 25: This plan is ideal for singles and couples with a typical evening speed of 24. data. This has been escalated for urgent investigation. We. "Almost half of those planned outages did not meet the 10-day notification SLA ," An RSP revealed. From 1 June 2023, Harbour ISP has merged with its parent brand Uniti, to provide Australians with simple and reliable, high-speed internet. Dasan Box Lights Explained. If Mr Stephen Davies of Opticomm is monitoring these threads, a response would be greatly appreciated. Forgot Account? I live in the Harpley estate in Werribee, Victoria. Founded in 2005 in Port Melbourne, OptiComm is an independent. Supplier: FIBRE-OC. The email will also inform you of the dates and times given to us by NBN for the outage. Click here to signup your plan now. An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. The email will also inform you of the dates and times given to us by NBN for the outage. However, please note that Opticomm offers different product quality options to our service providers. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an outage with one of Opticomm’s services that’s affecting the whole country. It has been pretty solid for a couple of weeks but on the 28th of October, I've been getting outages where the NTD can't connect. Lightning Wholesale services - no known area outages. If the outage is caused by a pole or cable going down, it normally only takes one business day to fix. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. The signal intensity is measured in DB, and it is either out of specified range, or non-existent. Here you can find all the event notices that may affect your internet service with iiNet. startdate. Terms & conditions. Streets affected are: Greenview Place, and Adamson Street. The event titled Unplanned outage in Jindalee, WA starts on Wed, 7. Address. 2. However, when the on the phone, with guidance from the technicians on the line, my GF was able to connect to the internet via an Ethernet cable to the Opticomm NTD. See if Exetel is down or it's just you. Search. Archive View Return to standard view. Since the work is planned ahead of time, we and our partners endeavour to perform these works in the early hours of the morning to minimise impact on you. UPDATE: Services have been. December 2022! Please be aware no support will be available for this portal after 31/12/2022. Opticomm itself seems average at best with service outages for "maintanence" quite regular but usually don't. . 50 Mbps. Social media updatesThe event titled Unplanned Outage ISKI starts on Thu, 19. It is up to the service providers to. The email will also inform you of the dates and times given to us by NBN for the outage. 4 Mbps. "OptiComm wishes to advise that there may be a degradation of internet and phone services duefibre cut in thebackhaul link. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an. 4. User reports indicate no current problems at Opticomm. With full shutdown of this portal to occur on 01/02/2023. 1300 880 905. Find out when service will be restored. OptiComm wishes to advise that there is an unplanned outage affecting all services for some customers in Butler. We apologise for impact. 59 Where: Butler, WA Category: Service Restored Affected Services: All Services Work Order: 305854 Created by Matthew Mbire Description. OptiComm wishes to advise there is an unplanned outage impacting some customers in this estate. May 2022!. Delivering reliable internet (Fibre-to-the-Premises) to your home. The 25: This plan is ideal for singles and couples with a typical evening speed of 24. We keep you in the loop at all times!CALL 1300 101 414. Update from OptiComm:. Here was Aussie Broadband’s Lizzie instructing me to take the rest of the day off when the outage was reported. Have tried direct ethernet with no help. 7 out of 5 stars from 86 genuine reviews on Australia's largest opinion site ProductReview. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. This issue has been raised to the Network Provider, and they have arrange a technician visit already to the site to resolve this issue. Social media. , from early Monday morning) so we can use the in-place fibre assets to light the upgraded Opticomm. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Test Internet Speed. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. However, when the on the phone, with guidance from the technicians on the line, my GF was able to connect to the internet via an Ethernet cable to the Opticomm NTD. com. It is common for some problems to be reported throughout the day. Moving into a new house soon, currently with ABB (NBN) and have been for some time. The event titled Unplanned Pakenham Outage, VIC starts on Sat, 18. The battery must comply with the following specifications:The event titled Unplanned outage at North Sydney NSW - NSYD starts on Wed, 2. Choose from speed tiers of 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps and all the way up to 1,000 Mbps . [email protected]/ReKga7. An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. - A contact phone number for a Perth based contact. Several times we have had long outages, 48 hours, 24 hours. For the past 10 days, "provided" is not accurately describing the situation: I have no internet at all. Opticomm is a wholesale provider and will not be the retailer of services on the upgraded network. When using Opticomm you want to have a WAN light not a DSL light. iiNet Network Status. April 2017! Please be aware no support will be available for this portal after 31/12/2022. FuzeNet listings. The email will also inform you of the dates and times given to us by NBN for the outage. Outage Start: {{data_detail_upcoming_maintenance. I’ve been much more satisfied with Leaptel than other providers on Opticomm infrastructure. This document will help you to correctly prepare your premises and arrange connections to access the Opticomm network. I got an email an hour okay saying a large Opticomm outage is ongoing. September 2022! Please be aware no support will be available for this portal after 31/12/2022. These are being urgently investigated. That’s why you can reach us easily – whether it’s online, by phone, over email or via social media, we’re right here to help. OptiComm wishes to advise that there is an unplanned outage in the Mandalay estate. Further updates will be. Startdate: Tue, 10. The Opticomm network easily delivers the bandwidth that each of our service providers have purchased from us. Check the power cable. . No ETA available at the moment. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. Anywhere that has Opticomm automatically cannot get NBN so you are stuck with the Opticomm network. 35 Where: Wollert, VICPON - "Passive Optical Network". This is escalated and under investigation. Opticomm’s Upgraded FTTP Network the potential to access an enhanced broadband product and service, including far greater initial and future high-speed plans. After the usual checks (is your router/modem well connected, have you tried another cable, another computer), it became clearly. Further. June 2022! Please be aware no support will be available for this portal after 31/12/2022. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. With full shutdown of this portal to occur on 01/02/2023. Opticomm is aware of a network disruption impacting all services for iiNet and Internode customers and is. Internet Mobile Voice Industries Help and Support . Post yours and see other's reports and complaints. Pay Your Bill. P. RocketAn event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. Free-to-air TV troubleshooting guide. They build, operate, and maintain their own fixed line telecommunications network. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg. Severity: OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. Update 21/01 - This is still under investigation by the backhaul carrier. The worst part about it, is that they have not sent one single communication, even for apparent planned outages. Outage Start Estimated End Location Forum; 1: NBN: Planned Fibre: Upcoming: Fibre: 28/11/2023 01:00: 28/11/2023 03:00 ☞ ALBURY, NSW ☞ PENDLE HILL, NSW ☞ WOLLONGONG, NSW ☞ BRADDON, ACT ☞ BERKELEY VALE, NSW ☞ MACQUARIE PARK, NSW ☞ ASQUITH, NSW ☞ BLACKTOWN, NSW ☞ MIRANDA, NSW ☞ GOSFORD, NSW ☞ CAMPSIE, NSW ☞ ST LEONARDS, NSW. Choose from Wireless, Fibre Internet, Opticomm. The event titled Foxtel outage in Glenfield, NSW starts on Wed, 3. Opticomm’s network has more than sufficient capacity to provide superfast internet speeds. Further updates will be provided shortly. Not as big as Aussie. Based on 6580 reviews. This is currently under investigation. Date: Sat, 18. Our Opticomm fibre broadband connection uses Fibre to the Premises (FTTP) technology. Five-Star Rating Speaks for Itself! OCCOM 2. Harbour ISP connects your homes and businesses to Super-Fast broadband. Opticomm operates the network on a wholesale only, open-access business model where service providers are given open and equitable access to supply services to the premises within this community. However you internet – gaming, shopping, watching or working – life’s about to get better. Biller code: 223669. Its now Nov 23 and they are still attempting to charge me for their Broadband Service. OptiComm. 1. Hey guys, I've been with Exetel since the 6th of September (opticomm network) – Highgate Hill 4101. I have a problem with Opticomm. Forums. It is best for basic Internet browsing, social media, and HD video streaming. Note: If you are unable to connect back, please power off and on your fibre device and modem/router. This maintenance is planned to resolve a service impacting issue. Impacted streets are Chesham Rise, Bewdley Way, Dixie Way, Hexham Terrace, and Mercado Way. Unplanned outage at Drouin, VIC. This is under investigation. The event titled Unplanned outage in Gungahlin, ACT starts on Tue, 13. You and your current party Leader David Littleproud, have just realised that phone services are ridiculously poor in rural areas. 05. This has been escalated and we will provide an ETR as soon as possible. Follow up on. KLR · 2y ago. Whether that be a short five minute one, or in excess of an hour. This is in order to upgrade the equipment onsite. Choose from Wireless, Fibre Internet, Opticomm. The system is turned on. Transition commenced with a soft launch in August 2022. The latest reports from users having issues in Joondalup come from postal codes 6027. Date: Fri,. I'm writing this express my absolute disgust with iiNet & particular Opticomm in for the poor handling of an internet outage that began on Monday 02/02/2015. OptiComm customers must contact their providers for the following concerns: Troubleshooting & service set-up; Missing equipment; Loss of internet or mobile connection (such as outages) Concerns about internet speed; Customers can contact OptiComm directly about the following concerns: Following up on existing enquiriesPower check: The power light from the NTD indicates if the power is off. Opticomm in your community. With local support, innovative solutions and an industry-leading team, Opticomm designs, supplies, installs and maintains access networks that connects homes, communities, buildings and intelligent things to each other and the world. Ask a question about OptiComm in Internet Service Providers. After power was returned after an outage in Butler WA on Friday 5th July 2013, all TV signal was lost. However, I can’t find outages reported anywhere online. This is under investigation. Details of this advisory are as follows: Reference Number: 1521. Unexplained opticomm outage Currently going on 24 hours with an opticomm outage. Network Help & Outages. Follow up on an existing enquiry Ask any questions about getting connected to our network Report damage to property of Opticomm Networks Report a TV fault Opticomm outages reported in the last 24 hours. - Someone to contact Opticomm for an explaination of outages (not dropouts). Check network status. I checked the Network status about an hour ago (no outage notification), checked it about a few minutes ago – now showing Network Degradation. If you are. FuzeNet (Internet Service Provider): 3. Services FTTH Broadband. 88. User reports indicate no current problems at Opticomm. Unplanned outage in Butler, WA. I really appreciate it. After diagnosing issue with Dave (technical support team), it turned out that there was a defective EERO device. These are being urgently investigated. This is currently under investigation. Downdetector only reports an incident when the number of problem reports is significantly. Our MyAussie app is designed to make managing your account quick and easy, allowing you to manage your Aussie Broadband services at your convenience. If you are not sure your address can be serviced by OptiComm optical fibre internet service, fill in the following form or contact us today. Start Tue Dec 13 02:35:00 2022. Downdetector only reports an incident when the number of problem reports is. It has been pretty solid for a couple of weeks but on the 28th of October, I've been getting outages where the NTD can't connect. Further updates will be provided shortly. This is called the Opticomm Ultra Fast internet plan. In the 7th month, price will return to original levels. There is lots of packet loss during. Sign In. 99. We are proud of our. OptiComm advises of a potential Freeview outage for Dawesville, WA. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. Harbour ISP is now Uniti Internet. Opticomm is aware of a network disruption impacting some services and is currently investigating. We’ll handle your service questions and change requests Monday through Friday, 10:00 am to 4:00 pm and your after. This may be impacting both Internet and telephone services and is currently under investigation. 2022. Optic signal normal. Opticomm is a pain in the arse to deal with when things go wrong, and they do often. . 00-16. Based on 6580 reviews. November 2021! Please be aware no support will be available for this portal after 31/12/2022. Check the status on all Pentanet networks, covering Fixed Wireless (including 5G), nbn™, Apartment Broadband and Opticomm. We’re on your wavelength. Source Opticomm Opticomm. OptiComm wishes to advise there is currently an unscheduled outage impacting Internet and Phone services in this estate. FuzeNet. Please migrate to our new portal: Unplanned Pakenham Outage, VIC Advisory Title: Unplanned Pakenham Outage, VIC. December 2022!. Nothing will change for you as an OPENetworks customer - your connection will still work the same, and you'll be supported by the same support. Look for the subsection labelled something along the lines of “INTERNET_TR069_VDSL_VID0” or “INTERNET_TR069_VDSL”. Uniti Internet is a part of Uniti Group Ltd. It is common for some problems to be reported throughout the day. One minute they'd be suggesting it was one issue next it was something totally different. We offer you better. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. If the outage is caused by a pole or cable going down, it normally only takes one business day to fix. Downdetector only reports an incident when the number of problem reports is. This will affect internet & phone services for up to 1hr during the outage window. Additional Information: Our wholesale supplier wishes to advise that there is an unplanned outage affecting phone and internet services. Archive View Return to standard view. No lock-in contracts. . Western Power expects power to be restored at 21:30 WST. - A print out of history of outages for the account. $149. OptiComm advises there will be a planned outage for Aveley, WA. . The main difference between OptiComm and the NBN is the provider. Social media. Loading. pl/RegP4I. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. au. Select “Start Wizard”. Opticomm is aware of a network disruption impacting internet services and is currently investigating. National Broadband Network, NBN outages reported in the last 24 hours. The latest updates we received was “The issue has been rectified by LBNCo network engineers. Update 03/01 - 16:55 - Services have been restored. Loss of phone or internet connection including outages/dropouts Concerns about speed Missing equipment Contact your service provider Contact Opticomm to. 2 months off dealing with their (lack of) support on this. Opticomm Sydney outages reported in the last 24 hours Opticomm comments Tips? Frustrations? Share them with other site visitors: You previously opted out of viewing. Opticomm Technicians are en route to site. Signing up with an RSP now will not change that, I've lived in an Opticomm estate for nearly 12 years and nobody has NBN. Opticomm is the only network which currently offers above 1000/100 in Australia for residential. 6. It took him more than 40min to sort out the internet connection problem for me. At OptiComm it is important that we keep everyone informed of our network status. Opticomm is aware of a network disruption impacting some services and is currently investigating. This is under investigation. Been with them just over a month and have had outages every week. Click “Edit” within that subsection. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Outage durations can vary depending on how large the outage is and what caused it. We tell you when your favorite services are down or having problems. We have reported the fault to our backhaul provider 3 hours ago and are waiting on information back from them as to the cause and ETR. We’ve upgraded the fibre network in South Brisbane and in Velocity Estates across the country, so you can benefit from a network that’s built to support superfast speeds and a reliable connection. Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. More posts you may like. from January 2015; to February 2015; last updated – posted 2015-Feb-5, 7:55 am AEST posted 2015-Feb-5, 7:55 am AEST. Having problems with your Optimum cable, internet or phone service? Sign in to view reported outages, or learn more about ways to troubleshoot connection problems. Closed. Check your network status. There is no ETR yet. Gmail. I would say, with zero exaggeration, that every other day – there will be some kind of outage. The email will also inform you of the dates and times given to us by NBN for the outage. Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. [Update 14:22] - Services have been restored. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). Opticomm is one of Australia’s largest alternatives to the National Broadband Network (nbn®). The event titled Planned partial outage for Fernbrooke, QLD starts on Thu, 22. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections. Written by Sarah Edwards, Communications Officer. 30pm] Field technician are en route to site. Outages caused by larger network disruptions, like power outages, may depend on other services being restored and could take several days. [Update 14:36] Technicians have arrived on site and are investigating further. r/melbourne • Swooped by magpie. Update: There was a hardware issue. As a wholesale provider, they sell their plans to providers like Aussie Broadband, who then offer them to customers. With full shutdown of this portal to occur on 01/02/2023. May 2022 23. Launtel Status. [Update 17:00 pm]: service restored. Social media. Start Date & Time: 2017-02-17 09:00:00. Unplanned Outage for Miller Street, North Sydney NSW: North Sydney: 23. With full shutdown of this portal to occur on 01/02/2023. Here's a look at your consumer rights. Unplanned outage in Butler, WA. With full shutdown of this portal to occur on 01/02/2023. Opticomm has to be the most incompetent group of numpties in Australia. Update: There was a hardware issue. Many customers want out of Optus, while others want compensation. September 2022 16. The event titled Outage in Eglinton, WA starts on Fri, 13. February 14, 2017 ·. OldSchoolHarry on 30/01/2022 - 13:00. 3. Affordable prices. The download speed was consistently 100+ MBPS but the upload was too low. Please be aware no support will be available for this portal after 31/12/2022. At OptiComm it is important that we keep everyone informed of our network status. It would connect for maybe 2 days then drop out for another 4. When the outage or disruption is over, the modem will automatically switch back to your fixed broadband service within minutes. Update 17:00 - Our field technicians are still investigating the issue. Update 16:12 - The cause of the outage is due to damage to AusNet's electrical cabling and equipment in the area. March 1, 2016 ·. Unexplained opticomm outage. Unplanned outage Woodgrove VIC. Since the outage first happened last Thursday (24/6/2021), we escalated to the high management of LBNCo, and kept frequent communications with them. November 2022! Please be aware no support will be available for this portal after 31/12/2022. February 14, 2017 ·. Keeping you updated. Welcome. Outage (Unavailable) - listed services totally down. Occom reserves the right of all final interpretations. TPG Group. Please always check with your chosen. Below is a list of providers offering Opticomm plans. The estate may periodically lose services due to power works and the capacity of. OptiComm network in the city has been in outage for 3 hours, anyone having the same issues? I wonder when will it get fixed Related Topics Melbourne Australia Oceania Place comments sorted by Best Top New Controversial Q&A Add a Comment. 9/5 in Google Review. Many customers want out of Optus, while others want compensation. Opticomm network status. Opticomm fibre internet is delivered using cables that run from a central node in the neighbourhood to a building. Ask our virtual assistant Anna about outages or other issues with your internet, tv, streaming, home phone or wireless. Launtel Status. OptiComm services - no known area outages. Greenfields fibre broadband provider OptiComm has opened up its hybrid fibre-coaxial (HFC) network in Butler, Western Australia to wholesale access, something Optus has claimed could not be done.